Shipping policy
Shipping and Delivery Policy
Alstork's Lil Bundles
At Alstork's Lil Bundles, every mini pound cake is baked with care. We want your cakes to arrive fresh, delicious, and ready to enjoy!
Order Processing
Our mini pound cakes are prepared in small batches to maintain freshness and quality.
Please allow time for order preparation and baking before your order is shipped or made available for pickup. Processing times may vary based on order size, demand, and product availability.
Estimated fulfillment information will be communicated during checkout or through your order confirmation.
Nationwide Shipping
We offer shipping within the United States.
Shipping rates are calculated or displayed at checkout based on your order and selected shipping method.
Once your order ships, tracking information will be provided when available.
Delivery estimates are not guaranteed, as carrier delays, weather conditions, holidays, and other circumstances may affect transit times.
Chicago Local Delivery
Local delivery is available in select Chicago areas.
Delivery fees and availability depend on your location and will be confirmed during checkout or before your order is accepted.
Customers are responsible for providing accurate delivery information and ensuring someone can receive the order when necessary.
Local Pickup
Local pickup is available by arrangement at The Hatchery in Chicago.
Customers will receive pickup instructions and confirmation when their order is ready.
Please wait for pickup confirmation before arriving.
Product Freshness and Storage
For the best experience, please follow the storage instructions provided with your order.
Our mini pound cakes have an estimated shelf life of:
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Room temperature: 4–5 days
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Refrigerated: Up to 2 weeks
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Frozen: Approximately 30–60 days
Storage times assume proper handling and storage conditions. Please refer to any product-specific instructions or use-by dates provided.
Shipping Issues
If your order arrives damaged, incorrect, or with a quality concern, please contact us within 24 hours of delivery.
Include your order number, a description of the problem, and photographs when possible.
We will review the issue and work toward an appropriate resolution.
Order Cancellations
Orders may be canceled before baking or production begins. Once production has started, cancellation requests cannot be accommodated, subject to applicable consumer rights.
Contact Us
For questions about shipping, delivery, or pickup, please contact Alstork's Lil Bundles using the contact information listed on our website.
Thank you for supporting Alstork's Lil Bundles!
Taste What You Remember.